Privacy Policy

1. Introduction

Welcome to Netraksha AI (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains what information we collect, how it is used, and how we protect sensitive media and identity-related data.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of Service & Data Collection

Netraksha is a privacy protection platform designed to help users identify publicly exposed personal content across the internet.

A. What We Scan

We only analyze information that is:

• Publicly available on search engines
• Public social platforms
• Open websites
• Public file-sharing links

We do NOT access private accounts, locked profiles, databases, or personal devices.

B. What We Consider as "Leaks"

We classify the following as potential exposure risks:

• Unauthorized sharing of private images or videos
• Public cloud storage links containing personal data
• Impersonation or fake profiles
• Harassment or blackmail-related content
• Public data dumps or paste sites

C. What We Never Do

• We do not hack any account or system
• We do not bypass security systems
• We do not access private data
• We do not sell user data
• We do not perform surveillance

D. User Control

• Scans are performed only with user consent.
• Users may delete their data at any time.

E. Personal Information You Provide

We follow a strict data-minimization principle. We collect only the information necessary to provide identity protection and monitoring services.

• Contact Information: Email address, used for account access, alerts, reports, and service communications.
• Identity Verification (Limited Cases): In certain takedown or dispute scenarios, we may request identity verification to confirm lawful ownership of the likeness being protected.

F. Media & Biometric-Derived Data

• User-Uploaded Media: Images or videos you voluntarily submit for scanning or monitoring.
• Facial & Visual Signatures: Non-reversible mathematical representations derived from uploaded media for match detection.

3. How Media Is Handled

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest using industry-standard encryption protocols.
• Ephemeral Processing: Media submitted for one-time scans is automatically deleted after processing is completed.
• No Ownership Claims: We do not claim ownership, license, monetize, or sell user-uploaded media.

4. AI & Facial Analysis

Our AI systems are purpose-limited and used strictly for identity protection and misuse detection.

• Purpose Limitation: AI is used only to detect deepfakes, manipulated media, impersonation, or unauthorized reuse.
• No Surveillance Use: Netraksha AI is not used for population surveillance, profiling, or law-enforcement monitoring.
• Accuracy Disclaimer: AI-based results are probabilistic and should be reviewed by the user before initiating legal or formal action.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data under any circumstances.

Data may be shared only when:

• Required by Law: To comply with valid legal processes such as court orders or regulatory obligations.
• User-Initiated Requests: When you explicitly request us to prepare or submit reports or evidence to third-party platforms.
• Service Infrastructure: With vetted service providers (e.g., hosting, security) bound by confidentiality and data-protection obligations.

6. Global Compliance Frameworks

Netraksha AI operates in compliance with major international data protection laws.

A. GDPR (General Data Protection Regulation)

For users in the EEA, we process data based on Contractual Necessity (for service provision) and Legitimate Interests (for fraud detection). We respect all data subject rights including the Right to Access, Rectification, Erasure, and Portability.

B. DPDP Act (India)

As a Data Fiduciary under India's Digital Personal Data Protection Act, 2023, we ensure:

• Notice & Consent: Clear, specific consent is obtained before processing.
• Grievance Redressal: A dedicated mechanism for resolving user complaints.
• Data Localization: Critical personal data is stored in compliance with Indian regulations.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.

• Active Accounts: Data is retained while your account is active.
• Scan Results: Retained for 90 days on a rolling window unless flagged for evidence.
• Deleted Accounts: Account data is permanently erased after a 30-day grace period.

8. Your Rights

You have the following rights regarding your data:

• Access & Portability: Request a copy of your data in a structured format.
• Correction: Update inaccurate personal information.
• Deletion: Request permanent deletion of your account and associated data.
• Withdraw Consent: Revoke consent for data processing at any time via Settings.

9. Data Security

We implement strong technical and organizational safeguards designed to protect your data against unauthorized access, alteration, or loss.

• Regular security reviews and vulnerability testing.
• Strict internal access controls and role-based permissions.
• Multi-factor authentication for administrative systems.

10. Contact Information

If you have questions regarding this Privacy Policy or our data practices, you may contact us using the details below:

Email: support@netraksha.com
Address: Netraksha AI, Greater Noida, India

11. Children’s Privacy

Netraksha AI does not knowingly collect personal data from individuals under 18 years of age. If such data is identified, it will be promptly removed.

12. Policy Updates

We may revise this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications.

13. International Data Transfers

User data may be processed on secure servers located in India and other jurisdictions that maintain adequate data protection standards.

14. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize ads. By using our website, you consent to the use of cookies.