Help & Support

Learn how Netraksha AI protects your digital identity, explore common questions, or get assistance from our security support team.

How Netraksha AI Works

A simple, privacy-first process designed for continuous protection.

1. Secure Upload

Upload the image or video you want to protect. Files are encrypted immediately and processed in a secure environment.

2. Identity Fingerprint

Our AI generates an irreversible mathematical fingerprint of your face or content. This fingerprint cannot recreate the original media.

3. Continuous Global Scan

The system monitors public platforms, video sites, forums, and known risk networks for potential matches.

4. Real-Time Alerts

If suspicious or unauthorized content is detected, you receive immediate alerts with source details and next-step guidance.

Frequently Asked Questions

What happens if a match is found?

If our system identifies potential misuse of your content:

  • You receive an immediate alert with the source link.
  • A detailed incident report is generated for your records.
  • Platform-specific reporting and takedown guidance is provided.
  • Pre-drafted legal or complaint templates may be available.

Is my data safe?

Yes.

Netraksha AI follows a privacy-by-design approach. Uploaded media is encrypted, processed only to generate a digital fingerprint, and never shared or sold to third parties. No permanent image or video storage is performed.

Can you remove content for me?

No.

Netraksha AI is a technology and intelligence platform — not a law enforcement agency or platform administrator. We cannot directly remove third-party content.

However, we provide verified evidence, reporting workflows, and guidance to help you request takedowns in line with each platform’s policies.

Who is Netraksha AI for?

Netraksha AI is designed for anyone who wants visibility and control over their digital identity:

  • Individuals protecting personal photos and videos.
  • Content creators, streamers, and influencers.
  • Journalists, professionals, and public figures.
  • Families concerned about deepfakes and impersonation.

Still Need Help?

Our support team aims to respond to all inquiries within 24–48 hours.